Mobile / Sports
At cb 66, your account data belongs to you. This policy sets out what information we collect when you access the lobby, make a deposit through bKash, Nagad or Rocket, or reach our support team — and what choices you have over that data.
We collect the information needed to run your account: your registration details, the transaction records that flow through bKash, Nagad and Rocket when you deposit or withdraw, your device type and browser session data, and the support history from any conversation you have opened with us. We do not sell your personal data to third parties, and we do not share it with marketing partners outside the scope described here. Data is held on secured servers and access within our team is limited to the functions that need it — account operations, payment reconciliation and support. Cookies are used to keep your session active and to remember your lobby preferences; you can manage cookie settings through your browser. Where data is transferred outside Bangladesh for processing, that transfer happens under standard contractual protections. This policy applies to the cb 66 website and the account services connected to it. It does not extend to third-party payment apps or bank interfaces you use to initiate a bKash, Nagad or Rocket transfer — those providers have their own data practices. Your use of this site and its services is subject to local law and eligible regions. If you have questions about how a specific data point is handled, our support team is reachable through the channels listed in the contact section below.
Transaction references from bKash deposits and withdrawals are recorded on your account ledger. We retain these records to resolve disputes and meet our own reconciliation requirements.
Nagad transfer records are stored in your account history. You can view the most recent entries in your account wallet section at any time after logging in.
Rocket payment data is held in our secure transaction log. If a discrepancy appears, raise it through support and we will match the reference against the stored record.
Bank Transfer details submitted for manual deposits are held for the duration required to confirm and credit the transaction, then archived under our standard retention schedule.
This policy has a specific scope. It covers the account you hold with us, the transactions processed through our platform, and the data generated when you browse the lobby or contact support. It does not override the terms of third-party services you connect to — including your mobile wallet provider. Understanding what falls inside and outside our policy helps you know where to direct a data question.
Everything tied to your registered account — login records, session activity, account preferences and any identity verification steps shown during registration — falls inside this policy. You can request a summary of this data through support.
Deposits and withdrawals processed through bKash, Nagad, Rocket and Bank Transfer are covered here. We hold the reference data; the payment app or bank holds its own record separately.
Browsing behaviour on our lobby pages — which game categories you viewed, your device type, approximate session length — is captured in aggregate for performance purposes and is covered by our cookie and analytics practice.
Links to external sites, the interfaces of your payment app, and any third-party identity or verification services fall outside our direct control. Their data practices are governed by their own policies, not ours.
You have practical rights over your data, and we have built account paths to support them. If you want to see what information we hold on your account, you can raise a data access request through our support channels and we will provide the relevant records. If any detail is wrong — your registered name, contact number or account email — you can update it directly in the account settings section or ask support to correct it. If you want to close your account and request that data no longer needed for legal or financial records is removed, contact us through the email route listed in the support section. Availability of these rights may depend on local law and the eligible region your account falls under. We aim to respond to data requests within a reasonable period; the support team will confirm the timeline when your request is received. None of these actions require you to explain a reason beyond identifying the record you want reviewed.
Submit a data access request via our support email. We will locate and share the account data we hold on you, subject to any legal retention obligations that require us to keep certain records.
Log into your account and open the account settings section to update your contact information. For fields that cannot be edited directly, contact support with the correct detail and your account reference.
If you are unsure how a specific piece of data is being used — a payment reference, a session log or a support transcript — open a query through the support chat or email route and we will give you a clear answer.
To close your account and request data deletion beyond mandatory retention periods, contact us by email. We will confirm which data must be kept under financial regulations and which can be removed.
For any privacy question, data request or correction, the routes below are the ones published on this site. Use the channel that suits your question — chat for quick clarifications, email for formal data requests that need a written record.
Open the chat window on this site and select the account support option. Live chat is the fastest route for clarifying how a specific data point is handled or checking the status of a request already submitted.
Send your data access or correction request by email through the address shown in the site footer. Include your registered account reference so we can locate the relevant records without delay.
The account settings area inside your logged-in dashboard contains the fields you can update directly. For anything outside those editable fields, use chat or email to get support from our team.
We take a consistent approach to the data your account generates. Access inside our team is controlled by role: only the people working on payment reconciliation, account support or security review can see the records relevant to those functions. Everyone else works from aggregate data that cannot be traced back to an individual account. We review our data handling practices when the platform changes in a way that affects what we collect or how long we store it.
Your account is protected by login credentials you control. We do not store payment PINs or wallet passwords. If you suspect your account access has been compromised, contact support immediately through the chat or email route.
We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies through your browser settings; this may affect how the site behaves during your session.
Transaction records are retained for the period required under financial and legal obligations. Account preference data is held while your account is active. Data no longer needed under those obligations can be removed on request.
When this policy changes in a material way, we update the page and note the effective date. Continued use of the site after a policy update indicates you have seen the current version. Contact support if you need clarification on any change.
Below are the questions we receive most often about data, account records and your rights under this policy.
We collect the details you enter during registration — your name, contact number, email address and any verification documents the account process asks for. We also record your device type and the session data generated when you browse the lobby. We do not collect data beyond what the account and payment functions need.
We store your transaction references for reconciliation and dispute resolution. We do not sell this data or share it with marketing partners. Data may be shared with payment processors or legal authorities only where required by applicable law and only to the extent necessary.
Submit a data access request through our support email with your registered account reference. We will compile the account records we hold and share them with you. Response time will be confirmed when your request is received. Availability depends on local law and your eligible region.
Yes. Log into your account and open the account settings section to change your contact number or email address. Fields that are not directly editable — such as your registered name — can be corrected by contacting support through chat or email with the correct information and your account reference.
Transaction records — including bKash, Nagad, Rocket and Bank Transfer references — are kept for the period required under financial regulations and our own reconciliation needs. Data that falls outside those retention requirements can be removed on request. Contact support by email to start that process.
Our policy covers the transaction reference and account records we hold on our side. The Rocket app and your bank have their own data practices for the actions you take inside their interfaces. If you have a question about their data handling, you will need to contact those providers directly.